LensCrafters

I had the distinct honor of working with an incredibly kind young man named Joshua C. (with glasses and long hair). He helped me get my prescription sunglasses ordered and was incredibly attentive and helpful in getting the right brand and model of them and all of the correct details. He went above and beyond to help me and his customer service was spectacular. I wish all customer service had employees that were as kind, attentive and helpful as Joshua C. It definitely left a warm experience in my life and I will be back to this particular location for my eyeglasses and sunglasses needs in the future. This location isn’t the closest one to my home in NC but I’d come back here and recommend others to visit this location just to get to work with Joshua C for their prescription eyewear needs.

Aside from the fact that another customer that came in later was helped first by a female employee…the service we received from Keith was top notch! Keith was very friendly and knowledgeable. He was with a customer when we first came in, but made sure to acknowledge us right away and let us know someone would be with us as soon as possible.

Denise was awesome! I had just popped in to look at frames and prices. I usually don't like being approached by a sales person unless I need help, but her demeanor was so kind and very helpful. She is an excellent employee. She had me in and out in less than 15 minutes. She helped me choose the frames that looked best on me. Which I really appreciated also. She was very knowledgeable about the products and costs on visits, glasses, etc. Customer service has disappeared in today's world, it seems like. She made me feel like there's hope. She just really made my day. Also the total for frames, lenses, and any other fees was a fair price. And my glasses are gorgeous 😍 so glad I stopped in. I'll be coming here from now on for my eye appointments and strongly suggest LensCrafters on Clemson Bl

Svetlana helped fix the arm of my glasses and was so kind while helping! I ended up purchasing a pair of the meta ai sunglasses from her and she was an incredible help! Walked out with the glasses in hand as she helped me pick a newer frame that they had in stock, and fit my face better as well. Thanks LensCrafters and thank you, Svetlana!!!

We were in town visiting family when my contact decided to tear away from the main lens and go on a journey on its own.I normally use Americas best but their drs. were not in the office. I called in haste in an effort to try and halt the journey of the wayward portion of my contact and they were quick to say the dr could see me asap. We got situated with a brief amount of paper work and in less than 10 minutes, I was in the chair. With a couple squirts of “locator” drops (to help find the swimming portion of contact that was causing such grief) and a gentle lifting it from my eye, the doctor claimed the victory! Whew! I have to say that this whole experience was actually amazingly smooth and didn’t take hours to receive relief. For which I was immensely thankful! The doctor was very kind,