LensCrafters

Everyone was very nice. I just went in to see how much a pair would be for my extra glasses. The lady with the iPad checked my I insurance and when hubby gave me the card she said I could also use the fsa card. Made an appointment for the next day since it was pretty late for an eye exam and glasses. The lady was also nice enough to save my pick of glasses for the next day. Next day I came in for the exam and glasses. Left all satisfied with glasses and sunglasses. Now hoping they will be mailed before I leave on mo day for wor bc I lost my only pair tha I wear atm.

Magan and Marjory are fantastic. They were incredibly friendly, patient, and helpful. We needed assistance with our insurance, and they made the process so easy and stress free. Highly recommend.

Saw Jeremy there earlier for glasses adjustment. He quickly and efficiently adjusted them to be straight and comfortable and even replaced the nose pieces with a softer material than what I previously was wearing. Great employee there for sure

The eye doctor at the location was a really cool guy who shared some small talk stories and helped me better understand my eye exam results and what was going on. After that process, the assistant manager, Kathy I believe; helped walk me through the process of getting new prescription glasses utilizing the eye insurance I have through my work. She was incredibly nice and professional, and made the whole process a breeze. I would recommend this store to anyone looking to get a new eye exam or pair of glasses. Not once did I feel uncomfortable or intimidated from entering to exiting the store with my glasses.

Have mix experience past 2 years, last year good experience 5 star, this year 1 star, had to cancel order because wasn't correct frame, was trying to order the Meta HSTN , kept talking about it, ordered the None Meta , didn't notice until I got home, I guess Alaska Lenscrafters don't carry the Meta, only online