Lake Urgent Care - Drusilla

My experience at Drusilla Urgent Care: Everyone was extremely pleasant, kind and friendly. The entire staff was knowledgeable and seemed eager to help in any way they could from the receptionist to the nurses and the doctor. When my daughter was young I would bring her to the old location…my daughter is now forty-one and lives in Drusilla Place. However, the staff now is much more approachable. I usually go to the Florida Street location near my home but will not hesitate to use the Drusilla location and refer others as well!! The facility was very neat and clean and every possibility taken and tried before the final recommendation/suggestion given! I was a very happy and satisfied patron! Thank you for a rewarding experience 🤗🙏🏽

The front staff is always nice and does everything with a smile. The nurses are always jovial and check everything out to move the process along. I appreciate Dr. Loupe and his attentiveness to my issues!! He takes his time with me and doesn’t ignore any of my complaints!! He and Dr. Brandt are really the only ones I hope to see when I have to come there!

I came in about 30 mins before they closed and they pretty much rushed me out and didn’t take my concerns into consideration i’m guessing because they were ready to go home… but they didn’t figure out what was wrong with me (i went to my pcp the next morning and found out i had covid) and as i was walking out they turned the lights off on me. VERY RUDE i would never return or suggest anyone to go there for a paper cut let alone an actual illness.

I would not go to this clinic again, I only went out of convenience and last minute unable to set appt with PCP. I knew I had probably something viral with the symptoms I had. I was negative for Covid and influenza. But I had a one minute assessment from doctor was thinking the provider would return with results and discuss further but I received paperwork from medical assistant who said I was ready to go and by the way your results were negative. I was like okay, I paid a $60 copay for this. I saw I was pretty much prescribed over the counter products, I returned back into the clinic to be further assessed, maybe a steroid or something. Bc I was already using the over the counter products recommended by provider which felt like a waste a money for the visit. So I received a steroi

Lake Urgent Care Is superior, caring, understanding, friendly , and takes out time to help you solve your problem. They make you feel relaxed. Thanks for having such a wonderful Urgent Care Center.