Lackawanna Valley Dermatology Associates

I would like to thank Anna in Scranton for helping me to navigate Medicare and medications. She was extremely helpful and a wonderful person. She is a credit to your organization and truly a wonderful person. I have been a patient for years and have not a had single negative experience. Great patient care. Norman Honeywell, RN, MSN

I think they did a wonderful job! They contacted me quick with my results and the appointment went very fast! However the front desk isn't very friendly, I was there 1 time and I guess I was supposed to navigate and know what I was doing myself, they kinda got mad that I forgot to sign something.

Been here 3 times and everything went great. I usually get there about 20 minutes before my appointment and each time they took me in either on time or slightly early. The exam rooms could use a new coat of paint.

If it was not for my lovely, wonderful Dr. I would leave this practice immediately. Unfortunately, my doctor joined this practice last year, and I had no choice, but to follow him to continue to receive his care. His old office was full of lovely receptionists and nurses who were kind and made everything seamless. Each year that I would leave my checkup, I would have my following appointment set. This office is nothing but rude every time you call. They are unable for some reason to schedule a one-year follow up appointment and you have to keep calling back month after month to try to figure out when their elusive book will be “open”. Usually only to find that all slots are mysteriously filled, although they couldn’t tell you when the new book will open for the following month. They are n

I talked to a very rude nasty girl who talked over me and didn't listen to me and very repetitive instead of hearing my questions, then she lied to her bosses and they said i was not allowed to call them. And no one cares there about the truth and as I read these many reviews here this staff is making this place loose business. There are about 4 + cancelations per day. I think it's because of the mean phone girl. And i wish the doctors would care and get rid of these bad apples. Or keep them off the phone!!