Kroger Pharmacy

They don't answer the phone unless you call 5x in a row. Don't even bother leaving a vm. I don't think they listen to it. Are you to busy?? Rite aid has been gone a year now, so whats your excuse. (That used to be the reason) I have called 2 days in a row, leaving vms each occasion. Makes it a pita to refill my med, since I have to speak to them to get it filled.

I have no problems with Kroger pharmacy. I get a lot of prescriptions there and everyone is friendly and willing to help. We are so glad we changed to Kroger from Rite Aid before they closed.

Nearly impossible to reach someone on the phone or get a call back. It took me all day to speak to a live person only to learn they had not received the RX and now the doctors office was closed. This lack of customer service impacts people’s health

Called to ask about a prescription refill and was assured that it would be ready by 2 pm. Went to pick up said prescription at 6 pm and was told it was still not ready and would take 20 minutes to fill.

Honestly I have never had issues with my prescriptions being on time and I take a lot of medications for my heart. My issue is with the technicians. A couple of them are always rude and give attitude over everything. The store in general sucks. I am sick and tired of having to scan and bag my own stuff at all times of the day while BITTER BETTY stands around with an attitude like you are trying to steal something.