Kroger Pharmacy

It took me 5 minutes to make it past the automated messages while trying to get ahold of them and they never answer it’s always a pain in the butt here

Jessica she's the first one to ever catch but they didn't run it through the insurance correctly and fix it. Everybody else it's a 5 minute ordeal

Will not go back to here anymore. Only picked up two prescriptions and very expensive. Not their fault my insurance doesn’t cover much if not anything. I told them I’d pay out of pocket and I can pick up the next day. So I had called the next day to let them know my dr wanted me on something else and needed the order canceled because I won’t be picking it up. (Really felt bad.) So when I called, a lady answered and I believe her name was Dana? Very rude! Everyone there was friendly on phone, but her. I personally feel this place is more business than caring for patients.

Pharm in a constant state of change. You get to know them and they disappear . Pharmacists are different every time I’m up there. Been a customer for over 15 years. The latest screw up was only providing a 30 day supply when the Dr clearly indicated a 90 day supply on the scrip. Had to question the Tech to get him to check the scrip. There was supply in stock but the pharm had to follow the proper procedure for dispensing causing me to have to come back to pick up. This was for a subsistent medication I have used for years. I’m starting to loose faith in this units ability to dispense medications quickly and accurately. The embedded procedures need to be revised ac the Techs have to do too many tasks on several computer terminals to be efficient. The system for storing filled scrips(most

I just sat on hold for 10 minutes with no answer 🤦 I have a 6 day old Baby and need to know if her medication went through to the pharmacy and if it's ready. And yet no answer like not even somebody saying to hold on a second.