Kroger Pharmacy

I came in to get a prescription that I spoke with someone about on friday 19th. They initially said Friday they were out of what I needed but after a couple minutes she said actully I do have some to fill it with and just give me till around 11:00 am ill have it ready. I unfortunately could not come and get it that day as I was preparing for a surgery on monday. So I arrived Sunday (21st) this morning to get it, and was greeted by a woman with a flat and lifeless expression who wouldn't even let me explain, said they were out and wouldn't have any till monday, as I was about to explain the discussion I had with the person on the phone she interrupted and said she had been there that day and she would have never told me that. She was very rude. Realizing she wasn't gonna listen I just thre

Been waiting a week for my prescription. During that week, apparently my insurance told them I need a prior authorization to fill. Does anyone contact me? Of course not. So now I am going to have to go another week without my medications because of your screw up, but hey, your sorry.

Usually the customer service at the Kroger pharmacy is pretty good. Today, when I had questions about my prescriptions it seemed like the pharmacy technician was bothered because I needed her assistance. She was very curt.

The WORST CUSTOMER service ever. I will NEVER come back for mine nor my family members medicine. I will be calling corporate Monday to file a formal complaint. If you want a small hometown service this isn't it!!!!!! Both ladies in the pharmacy have been rude each and every single time I've come. To the pharmacy, if you dont love customer service or your job you should quit!!! I'm over your attitudes and i dont have to support this pharmacy just because its convenient to me. I will drive another 15 miles before I deal with you and your staff again. Corporate will handle you.

I’ve been a loyal customer of Kroger Pharmacy for years, and I can’t speak highly enough of their commitment to excellence. The staff is consistently friendly, knowledgeable, and attentive to my needs, making every visit a pleasant experience. They go above and beyond to ensure prescriptions are filled accurately and promptly, and they’re always willing to answer any questions I have about medications or health concerns. The pharmacy’s efficient service and dedication to customer satisfaction truly set them apart. Whether it’s a routine refill or a new prescription, I know I can rely on Kroger Pharmacy for top-notch care. Highly recommend!