Kroger Pharmacy

I've been getting my prescriptions here for over 30 years and they have always been courteous and helpful. There are times they don't have a prescription in stock or available but if I need a few pills to tide me over while Dr's office gets their stuff together they are always helpful. Evan was always super helpful (not sure he's still there) but all seem good and willing to help. People need more patience on both sides of the counter to make life simpler and tolerable. Patience and understanding is lacking most of the time now days.

Christina is the sweetest and most helpful pharmacist EVER! Through her hard work and dedication, she helped me save over $100 on my meds :D she absolutely made my day, such a friendly person and she made me smile all through the phone call!! Shoutout Christina, somebody give her a raise !

RUDE staff! No greeting at the drive through, just a person yelling ,”Date of birth! Name!” And their automated system is not accurate. The computer will say that a script is ready but it won’t be. It will say you have a refill available but you don’t. Take your prescriptions to the CVS in Oxford. They have great customer service and a very professional automated system.

What an absolute clown show! My wife spent 2 hours here last night trying to help them get my insurance working with no luck. I came back today and as I was walking up a dark haired male tech held up his hand and said "we're closing in 2 minutes, come back at 130". My response was "I drove 30 minutes and I'm here before you closed". He didn't bother to reply, just pulled the wire grate over the pharmacy area. I understood taking lunch when there were COVID staffing issues, but there were 4 employees in the pharmacy when he pulled the gate shut, and a 5th entered as I was leaving. Second issue: My wife picked up a prescription for me last month that they said my insurance didn't cover. When I called to try to straighten out the mess today, I asked why an EpiPen wouldn't be covered

When you're medicine is ready to be refilled 8-31. I called 8-30 they said it would be ready for pickup 8-31-23. I went 8-31-23 and they said they were out and wouldn't have any until 9-5-23. I asked them to check other Kroger's they checked and no other had any in stock. Unbelievable! My prescription is a very common medicine.