Kroger Pharmacy

I can’t begin to tell you how bad this pharmacy is. I’ve consistently had trouble getting my medicine on time so I tried to do my last fill early. I put in the request 7-8 days ago. Showed up after 3 days to pick it up and they gave me 3 of the 30 in a partial fill and did not state to me at the time it was a partial. When I went to take the medication the next morning I realized so I called and called trying to let them know how badly I needed the medication before Friday. I work 6a-8p Fri-Sun and am unable to pick up my medications from them during those days. My medication so important for me to have daily to function. I took my last pill Friday morning. I went back to them on Thursday around 5-5:30 and the tech, who was very nice; stated he’d fill it right away since he knew I

This is by far the worst pharmacy that I have ever used. I had a prescription called in from the little clinic at the same Kroger and it was not ready for 5 days. I asked multiple times for it to be transferred to a different pharmacy however, when the other pharmacy called Kroger to complete the transfer, Kroger told them that they had no record of me being a patient and no prescriptions for me, and would not transfer my prescriptions. I left multiple messages at the Kroger pharmacy to check my the transfer status and figure out how I could get my meds and they neglected to even respond. I still don’t have my meds 5 days later, after being told every day that it would be ready once they return from lunch. If you want to know peace and be able to get your meds in a timely manner, find anot

I’ve never sat for 25 minutes in a line to a pharmacy, only to then sit for 10 more minutes for a prescription that was sent a week ago… I also was asked my name and birthdate repeatedly.. like she just forgot what I’d said. I’m currently still waiting, and she’s just now asked for my ID… are y’all good? I thought it was a requirement to be a pharmacist to have this job?

Easily the worst pharmacy I’ve been to. Horribly understaffed. You are guaranteed to never get your prescription and wait days after they say it will be ready. The only way you can get a prescription is if you go in to the building where there’s a line out the door and wait there for an hour for them to fill it. No one will ever pick up the phone or have any answers to your questions. Tried it for 4 months and will never be going here again.

This place is so poorly managed. I can’t count the amount of times I got a text from Kroger saying my prescription is ready, but when I get there, they don’t have it. There’s always a long line, because they clearly don’t have enough people to run this location. I feel sorry for the employees; they always look stressed and overworked. Hire some more help for them Kroger. Get it together.