Kroger Pharmacy

My goodness was this frustrating. I just needed dye free amoxicillin for my baby, they were extremely rude and said absolutely no one in the area carries it, told me they'd call my pediatrician, they didn't get through but didn't tell me that so I waited around for 30 min just to tell me they can't do anything else. I called 2 other pharmacy's in town and both have dye free. Told me they'd send over the prescription, so I drove to Walmart pharmacy and they never sent it, waited over 30 min, checked back in and they called them and they're systems "went down" so they couldn't pull anything up, again they never told me. This is such a nightmare for something that should be straight forward. Uneducated and rude employees.

Fast friendly service. Pharmacist always answers any questions I have and even advised me to have my doctor change an order so the cost would be less for me. I appreciate it! The techs are always friendly. Thank you all!

The pharmacists are extremely rude everytime I ask a question or call the pharmacy. If someone has a health problem it should be taken seriously and not with disrespect. The women I had spoken with talk to me in a disrespectful manner and very rude! I stopped going to this pharmacy and permanently going Walmart who have a very friendly staff! I do not recommend kroger pharmacy to anyone if they care about kindness and courtesy of the staff. These pharmacists need to be fired. Oh and a added note I had a prescription that was sent in for my gestational diabetes and they said they didn't have it and snapped back at me and were extremely rude. DO NOT GO TO THIS PHARMACY!

I Was in line in the drive through for well over 15 min and when I pulled up to the pneumatic tube, the canister was still available. I put my driver license in and hit send knowing they would need that to fulfill my pickup. It was 1:02 pm. They came on the speaker and said they are sending my license back out that they are closed. If a place of business is closed that use the pneumatic tube, the canister is not available. It would be one thing if I pulled up and the canister was already pulled in. I still would have been upset that I just wasted 15 min sitting in line, but to send it back when it was your mistake for having it out there and I had been sitting in your line patiently waiting for you to serve the others in front of me well before your lunch time is poor customer service and

Before I would given this pharmacy a 5 star rating. Now that they have hired in new staff that we have had so many rude interactions with and changed hours to only stay open until 5p which most people aren't even off work at that time I'm dropping it to a 1 rating. The pharmacist are still great and helpful but the staff has sadly gone down hill. I work in healthcare and understand the need for staff but when working with customers and their medication needs you have to have a bit of compassion not just a body to fill the spot.