Kroger Pharmacy

Nothing but problems with Cookeville Kroger Pharmacy. Immediately transferring every single prescription due to the customer service received.

I have had nothing but the best experience with this pharmacy! I have had some new health challenges that require medications I have never taken so that has caused me to have a lot of questions, the pharmacist Tyler is very informative and patient which is not something you see much these days. Absolutely appreciative of this pharmacy! Thank you!!!

If I could leave a negative stars review I would. We have had to switch pharmacy due to the lack of concern and lack of being able to get prescriptions in a timely manner. The Dr can call in the prescription and still 3 days later Kroger still has not filled it nor has any record of a prescription. Even though we can be standing beside Dr when it's called in. Meditation that is must have. When we call to see what's going on and if filled we will get a run around and nasty attitude. We refuse to use this pharmacy again. I will travel out of town just to avoid Kroger pharmacy. Unless you prefer to go without your needed medication I would recommend any other pharmacy. Kroger pharmacy you need to get your act together or replace every tech and pharmacist located in this pharmacy. Kroger p

Kroger pharmacy in Cookeville is the worse I have ever been to. We moved here five weekend weeks ago. We have been four times to the pharmacy to pickup medicine. Yesterday they could not fine my husbands prescription. They did reprint the label and fill his prescription. Just the wait times. My prescription was the wrong type of pill and the cost went from $9.00 to $96.00. I called my Dr’s office and ask them to please call in the correct prescription. We will have to drive one hour to pickup the correct one. I have not had my prescription for the last week. Things like this has happened all four times. We knew that it would time to get our pharmacy correct but not this. We moved from Hermitage, TN and have always used Kroger’s. They always took care of us. We love living here but think i

Every time I call this pharmacy they seem to be inconvenienced that I’m asking them a question. The pharmacy techs are very impatient. I know it’s a stressful job but there’s no reason to take it out on a customer calling with a very basic question.