Kroger Pharmacy

They do their best to cut wait times despite some rude customers. When I notified them of my predicament (respectfully, without rushing them), 8 minutes later my medication was ready. Nicest pharmacists and techs I've ever met. So glad I left CVS! Edit to add: today I had my days mixed up, and the woman I spoke to at the pharmacy was still kind and professional. I'm sure she is literally always busy and yet I am consistently treated well. It's free to be kind ❤️

I went to urgent care today and was told I have strep throat. I had my prescriptions sent to kroger algonac pharmacy. I got out of urgent care at 11am, waited until noon to call them to see whats going on. I figured id give them time to get it and work on it right? So i called at noon like I said. They lady on the phone said she would start working on them. She set me up for text notifications so when its done i know. Stilll nothing and its not 3pm. I call again same lady says sorry she forgot and that she will work on it now. Still nothing and it's now 4:41pm i call again. Same lady and she says give her 5mins and it will be done. My dad went up to kroger and go them at 4:51pm. This is uncalled for and very un caring. Im in so much pain due to strep throat. My throat is so swollen and in

Came on the evening of 1/8/25 and had the pleasure of being checked out by John! He was so funny and personable! If every cashier I met were like him, I would NEVER do a pick up order again! He was amazing! I am a manager at a retail store, and if I could have someone with his personality, wit, and humor on my team, I would do everything in my power to keep him! He was GREAT! Thanks, John! You made my night!!! (I’m just going by the name in my receipt. I was in lane 10 at 6:20ish pm. So, whoever needs to see this to give him recognition, please pass this along; he totally made my day/night!)

Take your scripts elsewhere. I've been waiting on prescription mouth wash for a facial injury for a week and there has been ZERO communication without me pestering them. This is unacceptable. I understand that there are issues, but the lack of communication and transparency is abysmal. I should've been contacted as soon as they realized there was an issue, and now I'm stuck sans the meds I need.

Before Rite aid and CVC shut down, all of the employees at Kroger's Pharmacy were amazing and super helpful. They answer all my questions, they truly just want to help the people in their community. 10/10 recommend.