Kroger

Went to Kroger on University Parkway and was blown away by the customer service shown by Jisha a pharnacy intern going above and beyond to help assist me in finding over the counter meds that would help me nurse myself back to feeling well. The fact that it was an OTC drug and she took the time to come and help me find just the right drug added value to my trip after having to then pick up oresysje was again eager to help wait on me. I am thankful for her smiling face and caring attitude.

Got my order wrong for delivery during snow magedden 2026, but some things were out of stock and it's easy to make a mistake. They refunded my money so I could reorder. Grateful they offer that service during bad weather.

Recently visited kroger on west university in jackson on February 14th at 11 am. Was at the self check out getting a few items and had the "help is on the way" on the screen. I looked over and saw the employee playing on her phone instead of working the self check out computer. When i asked for help she seemed upset that i enterupted her phone time. When she cleared the screen she stood there looking at me as if she was upset and wanted to beat me up. I said thank you and continued to scan my items. She didn't say anything and was breathing hard, then went back to play on her phone. Crazy how kroger just hires anybody these days.

I’m from Los Angeles and stopped at this location while visiting family. The store was really clean. The guys in the seafood dept. were having a meeting but kindly sent someone to help me. Lots of great choices. The site definitely reminded of RALPHS dtla! Also Jasmine the cashier was so kind and nice. She had a great personality and the gentleman bagging the groceries with glasses! Great team! I’ll definitely be back here to shop when visiting family!

Amazing location. Amazing employees. They have a new flavor of A&W soda that I've been waiting for, for literally 8-9 months and I've been keeping tabs on it to see when and where it would release. Today was that day. I immediately drove the 20 miles to this location, worried that the online store was lying to me, but when I got there I found a very well stocked supply of them and grabbed two 12 packs since I have a lot of people who want to try it, and they'll probably sell out quickly. I went to checkout and the lady was extremely polite and had a good conversation with me about new flavors of soda. As she started to scan them, she realized they were on a buy 2 get 1 sale and asked if I had a Kroger card. I did not, so she asked five different employees if they had a card. One of which w