Kohll's Rx

We call our prescriptions in at least a day in advance, if not a week. It doesn't seem to matter, they are never ready and then you get the run around about "how we called your doctor and are waiting on approval". So you wait and wait and wait. We fell for this a couple times and then the last same, same story. We knew better, because my husband was at the doctor's office and was there when they called it in. So when this happened, my husband called the doctor immediately to tell him what they said. They lied. Let's just say the doctors office called them, not happy at all that they said that. Often have had to call because scripts that we "couldn't pick up because waiting on doctors approval" were going to be mailed to us...sometimes waiting a week or more. This last time when they didn't

It is great that Malvern pharmacy lists their Saturday hours online. However I was in a hurry on Saturday and called. It would be nice if they had a message or recording when customers call on a Saturday that is not the first or third. The message on their off Saturdays now says something about being busy. Makes you think maybe if I call back? No, no one is there and that is what should be stated. Not the best customer service.

I was very pleased with the service I received from Robert Bevins. He was very professional, explained the operation of the lift and the care required. He cleaned up after the installation and left everything in great order. I would recommend your company to others. Thank You for such fast service.

The pharmacist was very friendly and was expecting me and was able to set me up with my hand brace without any problems and got me in-and-out very quickly highly recommend them if you need to get prescriptions or also medical supplies if you live in that area but they also can deliver it if you. Live in different areas and they do accept most insurance that you have.

Friendly knowledgeable staff that answered all my questions.