Kinney Drugs

Definitely need more pharmacist, as they only have 1 apparently so when this person goes on lunch people are having to wait 30 minutes plus because no one else here can apparently give you cautions and procedures with your medications. Definitely should go else where if you’re in any kind of rush! Wow 😮 pharmacist came back yelled at me and told me it’s a law I have to be here. When all I asked was why we had to wait 30 mins when we didn’t get any information about the medication anyways. Store itself is great though! Unfortunately will never come back to this pharmacy again though so glad I don’t have to use it regularly feel bad for the people that do!

Anything you need I'm sure they have. Pharmacy,free blood pressure machine, chocolates, clothi,snacks, souvenirs.

First and foremost, Renee (tech) is the best! I used big box stores forever, and I wish I’d switched to Kinney’s long ago… they retain the positive vibes of the bigger corps but still deliver that hometown feel. For the people complaining about wait times and staffing issues, I bet they are hiring, and if you can turn the place around so easily, put up. As a former pharmacy worker I can say the amount of bureaucracy needed to sell you your often life saving drugs is immense and super hard to navigate. They aren’t not giving you your percs cuz they dislike you, they aren’t holding your antibiotics to be cruel - there are legal repercussions. Further, pharmacists are nearly as heavily trained as doctors, often catching mistakes that doctors, not specializing in medication, can miss. And I g

I went there after an ER appointment. The respiratory therapist tested my inhaler. He said it was a dud. I explained I had 2 other ones that were the same so I threw them out. I asked at Kinney Drugs to have it replaced. I was told they couldn’t because I only purchased it six days ago. When I tried to explain about the possible bad batch she asked me to sit down. After a while another woman came and told me they could only fill the replacement inhaler script if I paid $85 cash. I said I don’t care, I still want it. Then I tried to explain about the possible bad batch I wanted to report. She replied”well I haven’t had complaints from any other people.” No concern, no compassion and no caring about other folks who may have been suffering for months as I had, and may still be suffering . .

Went to receive long-scheduled Covid vaccine booster. Was refused because my paperwork wasn't in order. Went down the street to Walgreen and got the shot right away. People there courteous. Kinney Drug district manager called me in response to my earlier review. I thought he was calling to apologize. He was actually calling me to give me a rough time for not reading the fine print in the appointment confirmation. Switching to Walgreen. There is no shortage of pharmacies in St Albans. It is better to go where people are friendly and helpful.