King Family Eyecare

UPDATE: While I appreciate your response and attempt to defend your practices, your information is incorrect. I trialed one new pair of contacts which I did not like. This was a brand change and nothing to do with prescription. I came back in, after not hearing follow up from Doctor which I was told that I would, a week later an ordered the type that I had used previously. I consider this follow up and feedback. Regardless of this, the prescription was grossly and undisputedly incorrect. That is just negligence as the precription in either eye wasn't even close. In the few visits that I have been there, the mistakes are anything but few and far between. Honestly, the transition to the new ownership has been more than disappointing. On my first visit which was with Mr. King, I was prescri

My wife and I loved this place when it was Ray’s. The doctor was great, the staff was super friendly and helpful. They were so happy that we had VSP because as they said “VSP covers everything and really takes care of their customers”. They were more than happy to work us into their schedule in a way that my wife kids and I could all get in at the same time since we have busy schedules. Since it became King it is not the same and my family will not be returning. They are reluctant to schedule us all at the same time and seem frustrated when they finally do. The staff was very critical of the glasses that I wanted and almost tried to make me feel bad about them. Getting contacts for my wife has been an absolute nightmare saga that we are 6 months into at this point and STILL don’t have the

I used to go to another place here in town but after several issues with delays on delivery and waiting months to get my contacts, I went to Kings. They took care of me immediately and I had my contacts in just over a week. I then went back to renew my prescription and it was flawless. They listened to me and gave me a couple of options to try. Got my new batch within two weeks and I’m all set until next year. I recommend them to anyone in the Battle Creek area.

My children and I had eye exams with Dr. Isabel King and her staff. They were so great with my 9 year old boys, even though all the wiggles as they tried to sit still. We were able to avoid dilation and instead have digital images taken. The kids said the eye exam was "cool" after we left. I would highly recommend to anyone looking to find an optometrist in the Battle Creek area.

Excellent care! They took great care of my daughter and went over the top to make sure her needs were met and the glasses she got were just perfect.