Khuu Dermatology - Mountain View Office

Don’t believe all the 5 star reviews. I’m sure some are fake accounts, paid posts, or similar. What you should believe is this: Dr. Khuu cares more about your money than ethical treatment and service for his patients. Feels incredibly transactional — he rushes into the appointment (late) and you immediately feel like he’s trying to burn down his checklist so he can leave as quickly as possible and do the bare minimum. He’s really not interested in hearing about your pain points. For the follow up appointment I had, I was waiting for 45 minutes in the patient room, and no one showed up nor checked in on me. It was on a work day, and I had no more tolerance for his tardiness, so I got up and walked out. The staff didn’t seem surprised or really apologetic about the terrible patient care and

PICK UP YOUR PHONES! I only give an extra star because my wife goes here and says great things about this dermatology office. But the experience in trying to pay the bill is beyond frustrating. I have played phone tag for over a week to get a hold of someone trying three separate times throughout. No one picks up. I leave a voicemail requesting callback. Try again. Someone eventually picks up. Their card reader isn’t working and they will call me back in a couple days. That came and went. It’s 2024 people. These payments should be easily taken care of online. If the office is so poorly staffed, reduce their workload and allow online bill pay so that way I can get on with the rest of my day. There is no way I am going to mail credit card numbers to pay a bill. Absolutely not. Get with

Amazing experience, called last minute for an appointment Nathan was gracious and was able to help me find one. Everyone I dealt with during the appointment was kind and efficient, kept me updated as the clinic was fairly busy. Follow up has been excellent, received an call on Sat with update on some tests and prescription was sent promptly. Can't say enough good things about my overall experience.

Best doctor in town! Save my husband life! For real! Any other clinics didn’t even try to help:( Dr. Khuu is an excellent specialist and really kind person! Thank you so much!

I've only had positive experiences with Dr. Khuu. He was very professional and mindful of my needs and issues. I don't have terrible skin and go in (on occasion) for facial cortisone injections. He doesn't skate around the issues but is straightforward and plain with his diagnosis/recommendations. Also, I am very well-versed in my insurance plan so I have never received unwarranted charges. The key is to know your plan very well and not have the expectation that the clinics will understand it better than you.