Kettering Heights Post Acute

Update: As soon as I wrote this review everything went downhill. The staff started leaving biohazard bags full of soiled materials in the corner. I come to check on my grandpa and he's unresponsive. Clearly acting strangely and differently from his baseline. No one reached out or let us know he was acting strangely. I spoke to one of the nurses/ aides named Latosha and she seemed very annoyed with me and had an attitude when I told her he's not acting normal. When she called the doctor she sarcastically said "patient's daughter claims he's different from baseline". Typically he's a normal dad and when I came to see him he was shouting out for his great grandma and couldn't even tell me his name or where he was!! If your family member needs close care I do not suggest this place. My Grandp

I have been at this facility a few times to visit my dad over the last week. I’ve gone at different times of the day and I will say that I’m pleased with the care he is receiving. The staff is friendly when you walk by and speak to my dad as a human being and not just another number on the list. So far management has really shown an effort to be informative and helpful to all of our questions. I see a lot of movement and presence in the halls by staff members so it definitely seems like a busy place. Anytime I’ve asked for assistance someone was able to answer my requests and if not they got the right person for help. There is no major odor, however it’s understandable if there was considering its a place full of different types of patient conditions. I had a few places on my list prior to

My 95-year-old father spent about two months under the care of the Kettering Heights Post Acute staff as he recovered and rehabbed from several medical conditions. We were very pleased. The staff was very caring and attentive. The building itself is older, but clean and well laid out. Loading and unloading for medical appointments at the front door was very convenient. If you are in the Kettering area and find yourself needing post-acute care, I highly recommend these fine people!

Our family is grateful for the wonderful care our mother receives at Kettering Heights! The staff is pleasant and attentive and the facility is always clean. A special shoutout to Denise who treats our mom like family!

I would give this no stars if I could. Mom went there after hospital. Was dropped off and no one greated her for over an hour. She didn't get asked if she wanted dinner, the ladies visitors next to her had to ask to get her dinner. They would not come in and take her to the restroom. She is suppose to walk and the guy made her get in a wheel chair when he finally came in to take her. Mind you, they would not even come in to take her to the restroom at all. Took hours. The 90 year old lady next to her was laying in her pee for hours. This place is not 4 stars! They don't greet you when you go in. The halls smell like urine and poop! Stay away. Still waiting on a call back from the director, it won't happen. We took our mom out of there. Awful place. Terrible.