Kerri Greer Donahue

My loved one was just diagnosed with lung cancer, and when my mother said, “We need this to move quickly,” we were met with, “Well, there are other patients ahead of him and he’ll have to wait.” There was zero compassion, zero urgency, and zero understanding for what our family was going through. We waited days just to get tests scheduled. We finally gave up and went to BMH, where everything was handled immediately. At Boone, we got every referral the same day—and within a week, we already had an appointment with the oncologist.