Karlene Dermatology

Completely ignored and abandoned me once insurance denied my prescription. I know it’s not their fault, but it took them nearly a month to let me know this. I only found out because I called very frustrated with the lack of communication, and I then I finally get a call back from the receptionist, not my doctor, or person caring for my issue, telling me my claim is denied. I’m not offered any other resolution, or another plan, which had me feeling like they abandoned me and I’m no longer a patient there. I hope they don’t treat new patients this way.

I’m sure this establishment is just fine in treating patients for cosmetic procedures; but this practice is probably not for you if you need to be seen for something else. My experience today was incredibly frustrating and, frankly, borderline unprofessional. I made an appointment to establish care for an autoimmune disease that has many skin manifestations, and the evaluating PA, while perfectly groomed and initially pleasant, grew almost petulant that I disagreed with his opinion (which he was stating as fact despite not having conducted any formal evaluation or exam, or even to reference the photos I had… not to mention there is fundamentally no way to have such certainty with this disease without testing). The PA left the room and SLAMMED THE DOOR. Yikes. A colossal waste of time.

Dr. Karlene and staff are wonderful. Really top notch. I unfortunately have skin that needs the expert attention Dr. Karlene can give. He is the most detailed dermatologist I have ever been too. If you are worried about who to see for your skin needs, I would highly recommend you come here.

Dr. Karlene and nurse Jeanette are the BEST! I can’t remember the last time my skin looked this good. Thank you so much for always being so kind and caring and always uplifting me during my acne journey, I would give 10 stars if I could. Highly recommend!!!

Third Time’s the Charm! After experience with 3 other dermatologists, Karlene Dermatology is the most professional, competent treatment I’ve received. I went for treatment for age spots. Laurie treated me with laser and other procedures. She is outstanding and thorough. She explained options, home follow up for best results and was clear about the cost. I had my “body check” by physicians assistant, Meagan recently. She made it a pleasant experience!