Johns Hopkins Orthopedics

BUYER BEWARE: 900% Markup on a Basic Leg Brace On May 2, I visited an orthopedic doctor after urgent care diagnosed me with a fractured tibial plateau. I spent over three hours at the appointment—but saw the doctor for less than five minutes. He reviewed the X-ray I brought and ordered a CT scan. A different staff member came in to fit a leg brace, which was cranked to 0 despite my leg being severely swollen and the pain being excruciating. Neither the doctor nor the PA checked in to ensure it was fitted properly or provided any instructions. In fact, my husband had to adjust it himself before we left just to relieve the pressure. I received two bills. One of them—over $1,500—was solely for the brace. A quick search showed it retails for about $150. That’s a 900% markup on a basic hinge

I saw Dennis Rivenburgh PA-C and won’t be back. He spoke condescendingly to me when I provided him with a past diagnosis that he disagreed with. He also did not ask for my consent when two students joined in my appointment; rather, he TOLD me they would be sitting in on it. When I let Dennis know I did not like how the appointment was going and asked the students to leave, one of the students rolled her eyes at me. I filed a complaint with the office and instead of acknowledging how poorly the visit went, Brandon provided me with a false narrative from Dennis himself. How embarrassing for this practice.

My 18 yr old daughter cried after leaving her appointment with Ms. Beard again about ongoing problem of severe weakness and pain in her right shoulder that was injured a yr ago. I went with my daughter to support her. My daughter felt like Ms. Beard wasn't listening to her or me, Ms Beard was rushing, wasn't taking the time/patience to listen. My daughter was using a flimsy shoulder support sling she purchased from Amazon. I asked for Ms. Beard advice about the flimsy shoulder support and Ms. Beard told my daughter and me to just purchase another one from Amazon. Ms. Beard said my daughter need physical therapy. My daughter and I told Ms. Beard we preferred Johns Hopkins physical therapists only and asked her for a referral BUT Ms. Beard still gave my daughter a small paper of a therapist

Decent at the very best. My doctor seemed very rushed..

Even though the surgery did not start anywhere near our scheduled time, we did not want to leave to come back another day, especially since my daughter had already fasted. We said we'd wait for any opening & Erin said she would stay all day if needed. And before 5pm, we had ourselves an OR. The surgery was successful & the healing process has been closely monitored by Erin/colleagues. She is healing great & we are very thankful for the dedication & time. We were even worked into her schedule around my then crazy work schedule while my job was on the line and I'm beyond appreciative. All in all we'd come back (not for another injury hopefully) and would highly recommend her care. From the Hopkins ED to the hospital clinic staff & her surgical outcome, thank you Erin & your amazing team.