Johns Hopkins Dermatology at Green Spring Station

So if you want to wait 8 months for a an appointment and they will say to call if Simone cancels but they are very hard to reach. The AI appointment verification never works. So good luck guys. Also they don’t seem to take you seriously. Even for simple prescriptions. Had a biop and never got a call from them

I'm speaking on behalf of my daughter here…they take months to schedule appointments, their AI assistant/voicemail doesn't work at all and their medical staff aside from a select few doctors are sub-par at best. Stay as far away from this clinic as you can.

Been calling for almost 2 weeks regarding my prescription not being filled due to doctor not obtaining insurance approval; left voicemail, called nurses line, call customer service & spoke with various customer services reps that say to wait or call again because there is nothing else that they can do. Extremely disappointing, slow to respond and I get different answers every time I call, and said prescription is still not filled.

I would give zero stars if possible. My experience with this office was extremely disappointing and unprofessional. The front desk staff displayed a shocking lack of knowledge and professionalism, and I felt misled and mistreated. They provided inaccurate information about pricing and were unwilling to run my insurance. Most concerning, however, was the discrimination I encountered during my visit. I was seeking laser treatment after struggling with a medical condition that creams and pills had failed to address. However, the staff at this office refused to even attempt to process my insurance, stating that the insurance would only cover the treatment if I was “gender affirming.” Then they insisted they couldn’t "lie to the insurance," which made me feel judged and misunderstood. I was si

Wouldn’t even see my son cause they claimed his referral wasn’t good even though when I made the appt it was and when I called his dr they said it was. Dr faxed again but I was told multiple times they didn’t get it. Offered to pay out of pocket as time was running out and was told they had to ask the manager. By the time they came back just to tell me no I couldn’t pay, I was also told it was after his appts grace period and he would not be seen. As if that wasn’t bad enough then I received a message saying that he was a “no show” !? We were there 20 minutes before his scheduled appt, almost 40 minutes total and they said he was a no show just because the receptionist wouldn’t check him in to be seen! I left work early, got my son out of school early and drove 30 minutes each way. Complet