Jewel-Osco Pharmacy

This pharmacy is totally discombobulated! Use it at your own risk! I recently went to get my heart medication refilled and told the pharmacist that she should work with my cardiologist and I gave her the name. I came back to the pharmacy to pick up the refill and was told that they had any refill requeat from me! What? I gave her the name of the medication which she looked up and told me, Oh Yeah. We called and your doctor did not elect to refill the prescription. I asked if they called my cardiologist which I had advised. They said no. They called my general practioner. What. Totally unprofessional and massively poor customer service. Today I went i. To renew a new cardiac medication. The pharmacist told me that I already picked up that medication on January 24th. I picked up medications

Rude service. Sick of dealing with this kind of attitude at various New Lenox pharmacies. My first time calling or using this pharmacy ever and no one has the sensitivity they need to be doing this job.

Fine! No problems. I found out tho, if your Medicare discounts your Rx, you aren't eligible for the get 5 Rx, get 20% off your grocery bill.

Everyone is great but they are so slow to fill prescriptions. Imagine having your doctor send a prescription in and then having to wait 2 days for it to be ready. Call in a refill request and you're given a pick up for 2 to even 3 days later. They used to be able to get them ready in a couple hours. Not sure what happened.

Having a medically fragile daughter, we’re no stranger to prescriptions and pharmacies. Believe me when I say we’ve used them all!! I can’t speak highly enough about the staff at this Osco Pharmacy. They’re always polite, extremely helpful, courteous, patient, and truly represent quality customer care. I refuse to go anywhere else!