Jamaica Rx

Today was so unacceptable. I called this morning to get my insulin. They told me to give them 30 min to fill it. I thanked her and showed up about 3 hours after. When I get tthere however I'm informed that the insulin is NOT ready and it won't be ready until tomorrow. A phone call to.let me know that before driving for 30 min in van wyck traffic would've been greatly appreciated but of course customer service doesn't exist. When i asked why i wasnt advised of that prior to my arrival there were crickets. The man who helped me up front was so rude. I asked to retrieve the name of who I spoke to and his response was 'well it wasn't me'. Like come on. Even a ounce of empathy goes a long way. I eventually spoke to a supervisor who finally was apologetic for the situation and acknowledged my f

The pharmacy closed 10 minutes before posted closing time when I went and had return the next business day. Also, its location placement in the hospital makes it even more inconvenient and difficult to get to especially if you’re rushing from work or have any other sort of time constraint and just need to pickup a script that was ordered. In addition, the phone line is is always too busy and makes contacting the pharmacist very difficult. I also never received a call back after leaving a message. I wouldn’t recommend using this pharmacy if you’ll have to get continuous refills of your prescription(s).

Accessible n hour of operation til 9 pm

Opening later than most!

The best love the staff !