Jackson Eye Care

Dr. Katie Engel is the best optometrist our family has ever gone to! She is so patient and so brilliant in working with the most difficult of eye challenges. Can't say enough about her level of expertise and kind demeanor with patients. She really is the best!

Where to start... The moment you walk in the positive atmosphere the staff creates is unlike any doctors office (in general) I have been to. The Doctor was extremely personable and remembers me and things we talked about the year before! The exam was explained to me every step of the way, what the doctor was looking for, descriptions of the picture of the back of my eye, what the certain machines are doing, surprisingly thorough I wasn’t just another brick in the wall!

The eye doctor Katie is so amazing. She corrected my prescription that the other doctor there originally prescribed because she took extra tests and was very patient in letting my eyes readjust while doing the tests and was very understanding and gave me a prescription that is like a breath of fresh air. I'm able to see things so much clearer and I'm so happy I could cry. Thank you so much Katie! You're amazing!

Plain and simple, just call the next day to make sure your reorders are actually taken down and put into their system. I made a reorder and received no notice my contact order had processed. Called the eye care center 7 days later to get notification of where my contacts were, and was told they had no prior order. Staff said, “we are in the same boat”. Whatever that means. Dr. Engel was great at my appointment but the front desk staff is in need of some help. 1-800-Contacts is best.

My son was complaining about headaches. I called the front desk and the young lady was extremely pleasant and answered all my questions. Then got me an appointment for the same day. When we arrived the office was just coming back from lunch and very happy, full of laughter. That means the employees love their job. Dr. Jackson was a very friendly man, who spoke to my son of 11 and not at him. He showed him how the eye works, then showed him his eyes on the monitors. My son was at ease and we left very happy . Thank you Jackson Eye Care for the pleasant experience.