ISU Bengal Pharmacy Arco

I understand this is a learning facility and mistakes happen but over the course of 4 years there has been multiple times I found myself in a dilemma of having to go without my medications because they haven't had them in stocks, or gave me wrong info when I've tried to confirm they would be able to fill them. I can understand that sometimes I might have to go an extra day but inevitably the problems seem to run into several days wait spanning the weekend (multiple holiday weekends) that now pushes my medication schedule completely out of wack not to mention facing unknown factors that the mistakes have caused. I have to say that someone that has to stay on a medication routine will find it very difficult to rely on this pharmacy not to botch the order. Being the only game in town they s

Everytime I've gone there they are rude, don't even acknowledge people , they take all day to fill a simple script! They don't seem to even know what they are doing, repeatedly say your script is not there then when you show up in person still can't find it, when you say you've called the Dr. All the sudden they miraculously find it somewhere. Or you call and they place you on hold and you are in the parking lot and there isn't a single person there and you walk in and they are not doing anything! We need a new pharmacy!

Very well respected of how they are really nice kind everyone in there is very people related likes to know what's going on with everybody very sweet always want to make sure that everything is okay if they have any questions they always make sure that they ask them and then they ask us if we have any figured amazing cruel to work with and have around I really enjoy having everyone that's on at the pharmacy amazingly stay there if they can

Not sure how anyone could give this location anything other than ONE star! The staff is rude, service is painfully slow (4 hours to fill a script? How difficult is it to count to 60 three times?) They always claim to be terribly busy, but most of the time when I walk in they are standing and talking. Sarah clearly hates her job. I have never even seen her be remotely friendly. She always seems incredibly put out by "Rush" orders and hates answering the phone. As on overall: I guess I'm just confused as to who has control over my prescription - is it the doctor who sees me and knows my medical history or is it the pharmacist who decides how much to give me when they'll fill it etc. I generally receive a call asking about my prescription or they need "clarification from the doctor office

11/23 - AVOID THEM!!! I live in Arco and have used this pharmacy for 8 years for about 6 types of meds. Today I told them to cancel all prescriptions and from now on I will travel the 75 miles to the closest Walmart. On average they only have my prescriptions in stock about 1/2-3/4 the time and refuse to notify me if they will not be able to fill them. Their prices are 15-20% higher than Walgreens or Walmart. When I drop a prescription off, about 1/3 the time it is not ready 3 hours later and I still have to wait 45 minutes to get them. About 1/4 the time they fill the wrong dosage, relying on past dosage instead of checking for any changes - they are DANGEROUS! At least three times they refused a prescription and required my doctor to call them because they thought he made a mistake -