InVision Imaging at Waterfront

I was informed by Invision Staff today that I needed someone to watch my dog while I got a CT Scan and was asked why I didn't ask about their dog rules before I came down. The rude young man who worked there said no dogs allowed while taking a CT Scan, he's my service dog that alerts me when I have a Epileptic episode coming on, that's why he's there. This is the same dog that was allowed into Straub Hospital ICU unit to visit my GF All Day. I was involved in a bad accident and spent 3 days at Queens Hospital Trauma Ward of which my dog was allowed to stay in my room even when they took CT Scans on my leg. He said people are allergic to dogs there, My dog is a Yorkshire Maltese mix and the are Hypo allergenic. It's a shame that companies like that can say it's Company Policy even overrid

Beautiful recently renovated facility! Scheduling an exam was smooth and seamless and the staff has been changed from a couple years ago. Great, friendly and professional patient care with full validated parking in a super nice setting! What more could u want? Definitely want my dad to go here for his next PET scan!

Not sure why orthopedic surgeon sent me to Insight Imaging for x-rays, as there appears to be no working relationship between his office and them. I had to take the X-rays from surgeon’s office to Insight and had to wait an hour for Insight to read & burn my CT scan from today to a disc so I can take those images to Surgeon for appointment next week. Would be nice to have services that support the doctor’s office, for the sake of the patient’s time. Or does that mean anything to anyone anymore?

Can you please tell me the difference between wearing no mask and wearing a mask at your chin? My husband and I were asked to wear a mask but didn’t have one. The lady at the desk said she could only provide one mask to the patient not to my guest! Sheez I’ll buy a mask if this is the case! My husband left and this elderly couple walked in with a mask at their chin. Not once did she ask the couple to lift their mask up. What’s the purpose of the mask policy if you are not going to enforce it with everyone! This is ridiculous! I then put my mask on my chin, every staff who walked by me did not say a word. I guess you just have to show them you have a mask and then wear it at your chin.

We cant say enough about how wonderful this team of medical professionals is - from Kevin picking us up and dropping us at the airport, to the team inside- we felt like family. These people care- they listen and they genuinely seem concerned about your health. Today was one of the most stressful days of my life to approach- but the family at insight imaging took all the fear away- purely professional- completely compassionate- outstanding in every way;) Thanks u guys :) 💙 Ryan & Kevin 🐝