Integrity Pharmacy
Springfield, MO · Pharmacy
- Address
- Integrity Pharmacy, 509 S Union Ave, Springfield, MO 65802
- Phone
- (417) 865-2900
- Website
- www.integritypharmacy.com
Integrity Pharmacy is a doctor located in Springfield, MO. It is one of 444 doctors listed in Springfield. Its 3.8-star rating is slightly below the Springfield city average of 4.3 stars. There are 8 photos associated with this location.
About Integrity Pharmacy
Integrity Pharmacy specializes in helping patients with the most complex medical needs overcome medication-related and chronic care challenges. We deliver a long-term-care level of pharmacy to patients in their homes, both during and after the... More
Customer Reviews
Had a string of bad experiences. Regularly sent me less than what I needed, and 2 times they forgot to mail my prescriptions at all. Got tired of baby sitting them, went back to walgreens where I dont have to deal with these issues. @owners response. Sadly this last bad experience wasn't the only time I've had problems with integrity. I understand authorizations and insurance companies quite well. And while all pharmacy business have to deal with it. Ive never had as many problems as I had with your company. Ive already gone back to walgreens where I can get 90 day supplies and dont have to hold their hands to do business with them. Good luck going forward. I hope you make some changes to your customer service.
Every single person I have spoken or worked with at Integrity has been beyond helpful and kind. Navigating the waters of IVF meds can be super tricky and complicated - but they always quickly respond to text messages to all my questions. 10/10 wont shop anywhere else!!
I've been with Integrity for probably going on 10 years or so. Theyve always been great in the past, got refills on time, called to check, when I first started they would occassionally call asking if my meds seemed to be doing what they were supposed to be doing. But just recently my med pk has been getting here later in the month and now this month they never even showed. I have one day left and that's it, I won't even go into the reasons I take 12 or 13 meds but they all are necessary. I just (Sunday) sent them an email asking where in the heck are my meds! After reading so many bad reviews, what a shame after so many years of great service!!!
I have worked with the team at integrity for years. My son has Autism and Epilepsy along with a number of other opportunities, Integrity has been there all the way from billing, finding the best and cheapest way to get and keep his meds consistent. Just incredible service and caring people. Insurance is complicated, all the steps, Pre auths etc, Integrity gets it and helps. Keep doing what your doing. Great Pharmacy great people!
It started out good. I was so impressed with their organized way of sorting my meds and packaging them so that it wasn't confusing. I've been with them for about 6 months now. For some reason they can't (or won't) take the time to add meds to the packs. 2 of mine changed from PRN to an actual time of day to take them. Every month, I received them in bottles. Another note: I'm on the 4th representative for my pack. I don't know why they can't keep employees, but its annoying to have to repeat the circumstances for the newest representative.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.