Ingles Pharmacy

I'm only giving the 1 star because of one person. The rest of the staff in the pharmacy are always kind and caring. Don't know her name but she is so rude! Its not just once, its every single time i go in there. This isntSent my son to pick up my meds because I couldn't get out of the house at the time. They wouldn't give them to him without my ID which is fine, I understand rules are rules. She didnt have to be so rude about it. He then asked about a covid vaccine for himself and she just shrugged her shoulders and wouldn't give him any info. It's bad when you dread going up to a counter when you see that she's the one working.

Claudia, a pharmacy tech, I suppose, was so rude to me when I went to pick up my prescriptions this evening. I had 3 kids in the car 2 with strep (ages 12, 5, 4), she told me that they were working on it and it would be ready in 45 minutes as rudely said as possible. I couldn't have the kids wait in the car that long so I had to drive back home to Hayesville then come back 45 min later. Instead of me, my daughter went back to pick up the meds and this same person, Claudia, was rude to her as well and also rude to someone else who was ahead of her in line. Claudia continued with my daughter for about 10 - 15 minutes of trying to confuse her with other prescriptions for other people in my family that had nothing to do with this order. So my daughter called me to try and clear this up. After

My Dr sent in my prescriptions at 9am. It's now 3 pm. I have tried all day to call and see if my meds were filled and ready to be picked up. I have sat on the phone for 30 mins at a time trying to get through. I have left a voice message. Nothing!

I have been frustrated with the service I've received for the past two months. Last month I renewed my prescriptions by phone, all at the same time. When I got to the store, only three of the four were ready. I had to hang around the store an additional 20 minutes while the fourth on was filled. Yesterday morning, I dropped off a new paper prescription for my four medications and told them I would pick them up yesterday afternoon. When I went back in the afternoon, only one of the four had been entered into the system. The pharmacy tech found the paper prescription and entered the other three. I told him that I would be back this afternoon to pick them up, and he assured me they would be ready. Well, they weren't. The young man working yesterday was the same one who had dropped the bal

Excellent service and friendly staff. Kim, Pharmacist is the best! She always goes out of her way for customers.