Ibis Animal Hospital

I have always had 5 dogs in my life. I have used Ibis Animal Hospital for 22 years. I trust this office, dr, and staff with all of my dearly loved dogs. I highly recommend this Veternarian office.

I was looking for a veterinarian closer to home and several friends recommended Ibis Animal Hospital. All I had to do was fill out a quick new patient form and the office manager, Jeff, took care of transferring all of my dog's records over and making it a seamless transition. Jeff is thorough and professional, and made sure all of my questions/concerns about my pup were noted in my records and that current medications were renewed. Dr. Felz took the time to cover each concern and come up with follow up plans to make sure my dog's health issues are monitored and resolved appropriately. You can tell that the staff truly cares for the animals.

Doctor Felz is wonderful. The staff is wonderful. Jeff the manager is HORRIBLE. We have been customers for 7 years but Jeff has driven our business elsewhere. We went to another vet today and they called Jeff to get our dog's history. Jeff said it would be 14 days before they receive them. Our dog was in pain and we needed the history. The office manager called Jeff and he hung up on her. We hear the same thing from all of our neighbors who also used to go the Ibis Animal Hospital. We feel sorry for Dr Felz but she refuses to do anything about Jeff.

This actually really hurts me to do because this office has been so dear to my heart for so long but I can’t sit by and watch this person destroy such a talented doctors practice here. Dr. feltz is probably one of the most amazing, smart, compassionate veterinarians I’ve ever had the pleasure of knowing. Along with Lee (front staff) and Teresa (who worked there in the past). But the office manager Jeff is on another level. I’ve never met a more combative, rude, DEFENSIVE and argumentative human being. The details don’t matter since there have been numerous amount of times that Jeff has fought with me over such trivial things. Lee has always come to the rescue and rectified all situations. It’s been about 14 years of history here and it’s time to part ways. Watch his response here, he will

I have a 3 year old rescue pup with major separation anxiety. She is an escape artist that can get out of every leash and collar except for the harness that she is comfortable with. Every time we have brought our dog to the Ibis Animal Hospital it has not been an issue for us to walk her up to the door for our peace of mind that she will not get out and for the safety of our puppy. Just like any other day, we called and set an appointment for today December 4th 2020 at 4pm for an examination on a potential ear infection. We were told today that we were not allowed to bring our dog up to the door and that an office member would have to come out to walk her all the way up. Unfortunately we do not feel comfortable doing this so we explained again to the staff how we have been doing it f