Hylo Urgent Care - West

I felt cared for as soon as I entered. The girl at the fest greased me with a caring heart. The wait wasn’t a long, not like others I’ve gone too. The girl that took my vitals was very friendly. The P.A. Made me feel special and that i was the only patient he has. He was thorough and sat down explaining what was going on in a way that I could trust his diagnosis. All in all I would recommend this place.

The doctors assistant, an older man was very kind to me and helpful even though I was frustrated with my health and cried in the office 😂 I am not used to much kindness in the medical field so it helped having someone like you. Wish I remembered your name it was a few days ago if you see this just know I appreciated you. Came in about my back, and you made me feel seen and understood even if there wasn’t much that could be done right there and then. The front desk lady was also sweet and silly and upbeat it made me feel welcomed. So again, thank you guys if I have to come back in the future I’d go here before anyone else ! 🖤

I called at 3:20 pm asking if I could still be seen after I noticed that the office closed at 4 pm. I made at 3:40. The staff was incredibly friendly and got me right in. As suspected I had fractured my foot. They provided me with a boot AND crutches so I don't have to go find those elsewhere. I would definitely go again if ever needed and recommend this location to everyone. 10 stars!

This is one place I really didn’t want to be on Thanksgiving morning BUT, I’m glad this is where I landed after a leg injury. The doctor was wonderful, caring, and gave such personal service even when he was slammed with multiple patients. The front desk personnel were warm, professional, and caring. The nursing staff was accommodating, efficient, warm, and professional. Thank you all for the best care ever! You all were so professional and fast without making me feel bad for taking up your valuable time. Thank you again for taking such good and sincere care of me! Hope the latter part of your Thanksgiving is good because you deserve it!

The receptionist was super nice and explained the forms in great detail. The nurse was sweet and turned the little heater on so I wouldn't get cold. The Dr was very thorough in his examination and ask the necessary questions to provide me with the proper medicine. 10 out of 10 for my rating.