Howard University Hospital | Orthopaedic Surgery and Rehabilitation

Did not bother to notify me that the office was closed due to a flood. I took time off from work to get to the location only to get told I would need to reschedule. A simple call would have saved me time if I knew ahead of time. In addition I would not be able to reschedule for another 3 weeks now

I've been waiting for them to call in a referral for me to get an MRI for weeks now. I've left multiple messages. I've sat on hold for extended periods of time. I can't get my MRI or move forward with treating my injury until they call in the preauthorization. I should have gone anywhere else.

Worst staff and doctors every been waiting month on paperwork to be sign by them i call no answer leave multiple messages then I go up there then they say the doctor is on vacation won't be back for two weeks mind you it's been a month going on two

This is one of the worst hospitals you can go to. Please do not come here unless you want to die in the emergency room. I came here because I needed a doctor to take a look at my injured knee. 10 hrs of waiting in the emergency room and i left with just discharge papers, they did not provide me with a brace or crutches. I scheduled an appt with an ortho doctor at this hospital and they ended up canceling my appt b/c THEY never sent my insurance a request for an MRI. You have ONE JOB and you cant even do that? For a hospital that deals with injured and people going through so many illnesses, you would expect them to be somewhat compassionate but NO, they treat you like they’re doing you a favor. Believe the reviews and go somewhere else.

From my 9-month journey of broken ankle and healing at Howard University Hospital in 2022-2023. The EXCELLENT: Surgeon Shelton A. McKenzie, MD. He is brilliant and open-minded. The other EXCELLENT: Doctors, resident physicians, specialists, interns, staffs, and nurses in the Department of Orthopaedic Surgery, Department of Anesthesia, and in the Emergency Room. They are excellent in service and care. The BAD: Couple of nurses in the IV Room AFTER my surgery on May 22nd, 2023. They are impatient, incompassionate, unprofessional.