Highland Park Care Center

I guess I am not happy with the RN nurses they sit on their butt and don’t help the aid workers. I noticed that at all the nursing home my mom had been. What’s the purpose of the RN? It’s ashamed that’s aid do all the work and get paid less. The system is broken.

I Highly Do Not recommend this facility. My grandfather has stage four cancer in 4 places of his body. I was referred to this facility by a hospital and hopes to keep him closer to home so that we could spend his last days with him. He hasn’t been here for more then 5 days. My grandfather wanted to know if he could get clothes , but wanted to be taken to his apartment so my uncle called , a total of two different times to figure this situation out and the second time he called he was very rudely cursed out by the head nurse of the floor. When I called to get her name to file a complaint, she rudely hung up on me and I was unaware the it was her who answered the phone. I simply called to get a name. When we arrived, we were directed to speak to her where she immediately was very disrespectf

My mom was there for 6 months. The care that she got there was very good. The staff was kind and helpful. She made a few friends, and was treated with care and kindness til the end. They even took care of me and my family.. The administration staff worked with us on the financial end because I had no idea what I was doing. Even the reception women were always up beat and fun when we visited. They made a difficult decision a good one. Highland Park Care Center let me feel that I did make the right decision for my mom. Thank you for everything.

I wish I could give zero stars. My mother was here on and off for about 8 years, her last stay she was here for roughly 6 years. She was able to walk when she came to the facility (each time), but they ended up putting her in a wheel chair, not letting her exercise, so she lost the ability quickly. During her last stay, they made it where my family had to be “supervised” while visiting her, because there were allegations that myself and my father were “beating her”, these supposed allegations were never investigated to my knowledge, but they continued to make it seem like that’s what was wrong, when in reality- she was covered in bedsores. She needed a special diabetic diet which she never received, the one and only time she was able to be signed out for the day (her birthday)- they DID NO

My experience was amazing ! My brother in law who is a 65 year old autistic male was treated like a King ! He got the best care ever , he was treated with respect and excellent medical care post Chemo ! The facility is clean , he really enjoyed the food. He was kept clean , he enjoyed the activities ! He participated in physical & occupational therapy . He was in the center for six weeks , we actually paid privately to keep him an extra week because it was such excellent care. They made him a communication binder that he could say the word and point to the pictures but after a week or so they started to understand him ! I can’t Thank the entire Highland Park Care Center for the care that he received!👍😀