Hi-Desert Continuing Care Center

Diana, the Care Centers Beautition, is very nice lady. She found my head and exposed my face. She turned my claws into finger nails and the hauled off a forest of hair. Considering what she had to work with see some kind of a miracle acured in room 133.

To whom it may concern I would like to thank HI desert Home Health services for providing the services of Nelson (my wife’s therapist). He really has a lot of knowledge and training.We trust him more than any doctor or therapist we have ever been involved with. He even keeps his appointments well. He always shows up with a smile and a good attitude and tries hard to help rehabilitate her broken back. Nelson keeps her to her exercises and really cares for her continued advancement. She requires less drugs to control her pain currently and can do things like get up from the bed and go to her chair unaided. We know there is still work left to do for sure but she is trying to get well and Nelson helps a great deal. Thank You Mark and Carolyn

I am writting this with a lot of anger and tears rolling down my face. I have had a lot of issues from this facility concerning my loved one care and lots of documented negligence. I feel like this is just a factory for those who cannot speak for themselves and given a chance to fight for their life. My loved one came in this facility with some brain injury and had not even been there two weeks and already had some bed sores due to lack of being turned and being put on a pressure sore mattress despite requesting for one and was promised she will be placed one. I walked in there afew days only to find out this never happened and when I asked why I was told she nevet needed one because she had no bedsores. A few days later, she developed stage 2 bedsores and the excuse was that she came wit

My mom was in this facility for almost 4 months after a bad fall and they took such a great care of her. The staff is absolutely wonderful, shout-out to Leila the social worker there, she was a massive help in figuring out the next steps for my mom. Everyone went above and beyond to make her feel at home during a difficult time. So grateful for their support and patience.

Terrible facility. Totally unprofessional. They never gave us updates on my sister condition we have to call all the time for any updates. My mom went to visit my sister and they had her hair full of gunk and her hygiene wasn't taken care of. My sister went there because of a very unfortunate event and we trusted this place and to see her in such horrible care is baffling. She is 40 years old and needs to be on physical therapy which they took her off of, they said she wasn't responding or talking. Well in the visit she was talking perfectly fine and explaining how horrible she is being treated. I'm in the process of moving her out. Terrible place please don't send your loved one here. Oh and on top of all this you can't even get a hold of anyone there. So if you ever wanted to monitor y