Heritage Pharmacy of Cullman

Great people make you feel like family.

Absolutely the best pharmacy that will help you with your prescriptions and works with your insurance companies for your best possible price. Rita Kay has been my families pharmacist for over a decade now. Will not go to any other pharmacy.

They have went above and beyond with handling my medicines. Through both pregnancies I had to take injections and those are costly and something I can't skip taking. If they were out or didn't have them in stock they would find a local pharmacy and go get them for me. They have always been amazing with their customer service. It is out of my way to use them but I just can't switch because they have been so good to me and my family!

I have to buy a certain kind of tape for my dog's ears that I got cropped. A week ago I called this Pharmacy and ordered the two different types of tape that I need. Went to go pick it up and candy and another lady were very helpful and told me anytime I needed the tape to just give them a call and they would order it for me again. There were issues that day with getting the tape to ring up in their system. But they worked it out. Came in a week later to get the same tape that I had called previously to get them to order for me and the owner Rita decided to charge me more for it. So apparently the owner thinks it's okay just to jack up the price whenever she wants to on a very simple item such as tape! She even told her worker that the previous amount that I was charged was too cheap.

We have used this pharmacy for YEARS but not anymore. We didn't get all the meds that were prescribed and when we asked about it we were told the tech put one of the meds on hold because it was " expensive ". Although I appreciate the thought, we should have been told. If she had asked us about it we would have chosen to go ahead and get the meds. Because of this we ended up with repeated doctor visits, missed work and more meds.