Heartland

I recently visited a friend at NHC Heartland and was genuinely impressed with the facility. The place is exceptionally clean—huge shout-out to the housekeeping department for keeping everything spotless and well-maintained. The nursing staff also deserves praise; my friend looks well cared for and comfortable, which says a lot about the quality of care provided. Everyone I interacted with was kind and professional, making the atmosphere feel warm and welcoming. Even the receptionist was present and friendly on the weekend, which was a pleasant surprise. Overall, I left with a great impression and peace of mind about my friend’s wellbeing. Thank you for all that you do.

If you’re looking for a place where your loved one will be cared for by people who love what they do, I highly recommend Heartland. The staff truly feels like a family, and they work together seamlessly to create a safe and supportive atmosphere.

Checked my dad in on February 14 2025. He died on February 16 2025. This facility never called to give condolences but they sent a bill though, two weeks later but we were told he would be covered for six months. Went to pick up his belongings and the room smelled like old man pee. If you are expecting your loves ones to get better do not send them here. My dad's second day here he died.

If I could leave a 0 I would. This place was horrible. The food was old and cold. The room that they put my mom in had NO AC. They refused to believe her until I went up there. If you care about your loved ones, do not send them here. There is virtually no staff on weekends and it takes hours for someone to respond to a call button. The staff on the weekends are agency workers. They do not give two cents about the patients. I talked to the social worker, the director, and manager and they all seemed oblivious to what's going on in their facility. I was promised things will get better but they weren't. I agree 100% with the one person's comment of "This place needs to be shut down and under a thorough investigation for negligence." My mom also seen roach bugs while there which we have photo

This is really a very nice place! I don't know where this little bit of bad mouthing is coming from. The Staff takes good care of me and I have about a half dozen things wrong with me. The food is like home cooked style and the rooms are very clean. I,d recommend this facility to anyone in need of health care. Thank You.