Heart of the Rockies Regional Med

Doctor was fine. Doctor recommended an x-ray so I asked lady at reception desk how much it would be; she had no idea. Asked the tech, she said couldn't be more than $50. Get a bill for $400. After calling financial services they tell me there is a special price estimating department that I needed to visit before I got any service done if I wanted to know how much it would cost. No one I asked told me about this department's existence before I got the x-ray. Probably wouldn't have been accurate anyway. Saw no signs advertising for it. Go to a clinic that sees you as more than a dollar sign.

What can I say other than this place is just like 90% of the other businesses in town here...poor customer service, employees are grumpy , Dr's are unprofessional. I went in for left foot pain and came out with an order to go to xray dept. For my right foot. Nobody pays attention to detail, they are all going through the motions so they can get paid...other than that they could care less.

i don’t have any personal frustrations with the staff, other than the incompetence i’ve experienced every time i go. i had super important bloodwork drawn here a few times & had orders from my specialist to do so. they were incapable of faxing my bloodwork back to the correct dr, despite it being the same dr that ordered the labwork. i had them try 3 separate times, all going to some random nurse midwife not even in the state. because of this, i ended up being admitted to the hospital because my dr wasn’t able to see my levels in time. i now drive all the way to woodland park to a uc health office so i can have a 5 min blood draw. i will never be back to any HRRMC location unless i am bleeding out and have no other option

Let me just start with why we were here. We showed up because our 8 year old son had broken his arm and was in such intense pain he couldn’t move. Two beautiful and amazingly kind nurses rushed out to help him and make him feel as comfortable as possible. They were sweet and caring and funny! (It always helps to make light of stressful situations). Then the Dr of the ER came in and was also so supportive and giving us options of what we could do. The X-ray tech was gentle and listened to my son and continually asked if anything was hurting him. Words just can’t express how amazing they took care of my little boy. THANK YOU to Caitlin, Monica, Jen, Michelle, Katie and Dr. V. Yes I wrote down your names because although it’s creepy, my gratitude for all of you and the humans you are deserves

I left a review 0/5 star review here for Ellie Curie and it’s been deleted. I’m currently in a malpractice suit against her for my experience but I see she commonly refuses to treat pain. She told me I should go see her friend in Centennial at $250 per visit instead telling me I should quit my job at the prison because of pain then they deleted the comments? The comments about this place being a money pit are also true. I have never had a good experience here and they refuse to treat veterans as well By refusing to take triage. You’ll take Medicaide but not tricare? You’ll treat undocumented people but not veterans? Unreal BV! Your Jesus is really showing in this one!