Harris Teeter Pharmacy

This is the greatest pharmacy I've ever used. The staff are fantastic. Their customer service is wonderful. I am always treated really well. They were so kind and helpful when we brought in a parent with dementia for an annual flu shot. It is easy to refill my prescriptions through their online portal, but they also answer their phones if we need information or help. They text when someone is ready for pick up, and have a drive thru window if we don't want to go inside. We get fuel points too, which saved us $1 a gallon this month.

My husband and I have always had great experiences at Harris Teeter pharmacies (Brogden Rd, Holly Springs)… but ever since we moved to Fuquay about three years ago, the pharmacy here has consistently screwed up filling important medications. They are constantly “understaffed,” the automated line screws up texts all the time, and my final straw was just the other night. I went to urgent care late and was done about 7:15PM diagnosed with a sinus infection, of which I was in an extreme amount of pain. I usually go to Fuquay Pharmacy because of how many times this HT Pharmacy has proven to be incompetent, but since they were closed, my antibiotics were called into the HT pharmacy. The drive-through was closed, which is fine. However, at 7:15 at night, there were still three or 4 customers wai

Amazing customer service, fast, polite, they don’t judge you based on your medication. I used to go to Walmart then Ken left and it became the worst pharmacy I’ve ever been to overnight. I had an issue with every prescription every time I tried to fill it. Not here! They know exactly what they’re doing and just do their jobs to the best of their ability. It’s the best pharmacy I’ve ever been to hands down and I’ve been to quite a few. I’ll never switch again! Everyone in there is just so polite and will do anything to get you your medication. I love them!

I have been out of my medicine for 2 days and I call in to the pharmacy that I need it. Just because you don’t come and get it they put back on the shelf. That is very bad for someone that needs and has to have medicine. Good customer service and friendly staff. You just can’t do that to someone. I hope this doesn’t happen again as I have kindly addressed to be made note of in their system

Love this pharmacy convenience but today I loved my entire experience. The minute I pulled up Leslie was wearing a big smile, was really excited to see my puppy and she cared about the pricing of my prescription. She has not forgotten the importance of customer service and I wanted to say a big Thank You!