Harris Teeter Pharmacy

The staff at this pharmacy have taken excellent care of me for the three years I've been in Burlington. Great staff, always helpful.

This was my first and last time using this pharmacy. The general staff were nice but the pharmacist herself was rude. I have never had such an embarrassingly awful experience at a pharmacy before. I had to pick up a one-time prescription, and the pharmacist loudly asked me what the prescription was for, in front of others, as if it was any of her business. It was incredibly unprofessional and humiliating for me. She then repeated it several times before stating that she had to make sure that’s what I was getting it for, when it was exactly what my personal doctor has prescribed. I’ve never even met this pharmacist before. Changing my pharmacy asap.

I absolutely love HT pharmacy! The staff is always kind. My prescriptions are always done in a timely manner. If you are looking for an awesome pharmacy to to serve your pharmaceutical needs HT pharmacy is a great place to be. You won’t be disappointed.

I've never had a problem until my visit today. Dmitri truly needs more training. I called my refill in approximately 10 days ago & spoke with Dmitri - he did NOT follow through. He was clueless while I was there, and when asked about a price he said he would look it up and "get back with you". I would've been still waiting if it wasn't for Susan & Cheyenne. These 2 ladies were GREAT!!! Susan even took the time to write down ALL my current medications on file (something I asked Dmitri to printout). Thanks Susan & Cheyenne for your Pleasant demeanor & willingness to help!!

Since Susan took over this pharmacy after Bo Spitler left, this pharmacy is incompetent and not customer friendly. After waiting 30 minutes past my appointment time for a pneumonia vaccination, I went to the counter and told the people that I was leaving. Susan then rudely chastised the lady who took my name for placing the note in the wrong place IN FRONT OF ME. No professional berates a colleague in front of a customer. Susan did not apologize but returned to her computer, where she stays. Unlike Bo, who knew customers by name and spoke with us each visit, Susan stays behind her computer screen, never introducing herself or forming relationships with her customers. On January 1, I received a text telling me that my prescription would be ready to pick up on January 3. Today, January 4, wh