Harborview Health Center Kissimmee

This place and the staff are absolutely terrible! They left my mum soiled for hours, gave her food that they knew she did not eat being a vegetarian. Almost killed her due to empty oxygen tank, thank goodness we were there to hear banging on the wall. Hostile staff when we asked them to help my mum. The nurse was injecting her insulin with the cap on and when we told her she was in denial, no wonder her sugar level was high and above 500 for 3 days straight! They constantly kept her on sleep meds and strong drugs to avoid attending to her. Please DO NOT put you loved ones in this facility, unless you really want them to DIE! I shall be complaining to the Joint Commission and anyone else that will listen to close this hell hole up!

As a former RN and a daughter I have a duty to speak up given someone’s loved could be harmed at this facility. I witnessed first hand a lack of compassion, professional knowledge and experience or care by RNs, theDirector of PT Monica and her subordinate Levonne. Your loved ones health and well being will definitely be compromised as we nearly lost my mother through their incompetence and arrogance. I have reported the following concerns to the JoinT Commission. Concerns that we witnessed/ endured: 1. Oxygen cylinder not changed despite 2 members of staff being told it is running in the nearly empty zone at 4 liters (Levonne & aide) this resulted in my mother having a hypoxic (no oxygen) episode resulting in her being transferred to the ER and subsequently being admitted. The staff told u

CNA and nursing staff retaliation against me asking that my father not be up in the chair soiled for 10 hours costed my dad pneumonia and bilateral pulmonary embolism. I doubt they got him up after that complaint. Much more but I plan to speak to DCF as well as the accrediting body.

I was a patient here from July 1st to August 16th. In all that time I never met one staff member who was not kind, compassionate and caring. The techs, nurses and therapists are all awesome. Everyone went above and beyond to care for me. I'm eternally grateful for their support.

After reading some of these negative reviews, I have to post my mother’s experience. This facility and staff saved my mom’s life. She had been in another facility with a severe wound after losing her leg. Her health kept declining and her wound was not improving, which led to 2 wks in the hospital. This facility accepted her as a new patient following her release and it was night and day compared to the other facility. Her wound healed, they’ve helped her find a company for a prosthetic given physical therapy & have treated her with kindness and respect. I am and will forever be grateful to the staff at this facility.