Handy Dewey a OD

If I could give a zero I would. I called to schedule an appointment a week prior to my actual appointment date. When I get there I see a sign that they have moved. The lady didn’t tell me that over the phone. My appointment was at 11. By the time I made it to the new location, which wasn’t that far, I was told that my appointment was moved to 10:30. No one asked me was the time change ok to move and it was not. When I scheduled my appointment the lady asked me for my insurance and I gave it to her. I also informed her it’s the same as my husband as I did not have the policy number handy but knew of the company. When I got there I was told the insurance was no longer accepted there. I don’t know why this wasn’t informed to me over the phone so that I could have found another provider, but i

Update 01/02/2020 - Had to return to update as since I have been back I found some issues since last couple of visits. Dr. Handy is still an amazing doctor and a nice staff however the facilities he is on have declined so much. On my last visit they took me back to check my eyes to a room about the size of a normal bathroom and brought other patients in while i was waiting and tested them there. It may seem prudish but I don't want complete strangers sitting pretty much right next to me as I am getting examined. The wait was very long to see the doctor as well. I don't think they will ever move so unfortunately I don't think I will be returning as I just don't feel comfortable there anymore. I've been a patient of Dr. Handy for many years. Very skilled and professional person and very pe

Super nice, professional, intelligent, and humbled group of people. They work together well because I had a very positive experience from making my first appointment to receiving my exam and everything else in between, right down to the maintenance person.

Never take a "work in" appointment because you won't be worked "in" You will actually be THE end. Meaning if you've been there since 8, even the 11 o'clock appointments will be serviced before you. I'm an office manager for a very busy clinic as well and we do not treat ANY of our patients this way, "worked in" or "walked in!"

I have a immediate medical emergency. Since Dr. unHandy's office was nearby and was a insurance provider, I went there first. The waiting room was totally empty. I had hoped that I could be worked in. I have only today to get this done. The problem is I am white. The entire office staff is not. They told me to go somewhere else. I would highly recommend this office if you are black. They'll get you right on in there. Caucasian? Best of luck to you.