Gurley Eye Care Associates

I waited 3 months for a new patient appointment only to be told I'm not old enough and they only do cataract surgeries". Short Story" I felt very dismissed and unheard with the woman/ tech that took me back. I walked out before seeing doctor due to her treatment & responses. We walk back and she states we are going to measure eyes, asked if I had glasses or contacts I say yes, and she abruptly walks away well we can't do that exam?! In other practices they kindly have me remove and give me a case to put contacts in. She walks me to actual exam room she asks why I'm here? I state I relocated and haven't had a good eye doctor since moving (3 years ago) " I wanted more than Target optical". I disclose my eye history and high RX Script, and she states we don't do contacts here' I asked why? s

Had 3 visits for a posterior vitreous detachment last year. It's very busy and doctors are kind of rough. Front desk was friendly and helpful. On my 3rd visit there was a complication with a new symptom the doctor couldn't figure out. Was seen by a couple doctors who seem frustrated and rushed. Was told I had edema and had to see a retina specialist. My eye was very sore for 2 days due to how rough they were. On his final examination the doctor said "you only come when you have a problem". Not sure why they were so stressed and rude. I found a new practice who figured what the problem was and were professional and friendly. Not recommended!!!!

Got an eye exam a year ago. got my glasses at a cheaper place. I lost them and tried to get a replacement pair. The prescription was for only one year and I was a few weeks beyond that. The receptionist was very dismissive about getting a two year prescription. When I suggested that many places offer a two year prescription she was very condescending and brushed off any attempt to ask a question. She just wanted to get me in for another exam. I can't take time off from work every year to get an exam. It felt like they were just after extra dollars. I don't have diabetes so why the yearly exam? I went 56 years without glasses, why the attitude? Really turned me off.

How much time do you have? Set aside at least two hours for this slow office. Consistently, always, very late, every single time.They way overbook patients causing excessive wait times. They put profits over patients. I DO NOT RECOMMEND, they have zero respect for patients wait time. Disorganized.

I have been having eye problems for several months and while it did take a while to get an appointment, I finally feel like I have a plan. I was impressed with how their organization worked and every staff member I came into contact with was knowledgeable and caring. Thank you for doing what you do!