Grant Park Dental Group

Fantastic first visit from start to finish! I had the pleasure of going her for a 6 month cleaning as a new patient recently. What I thought would be a one hr visit turned into 3 hrs due to needing more dental work! Upon arrival I was warmly greeted by Jessica the receptionist. The office space was warm and inviting. Music added to a relaxed atmosphere both while waiting and in exam room. Jessica explained the smilecare program which helped offset the office visit cost easily as well as any other needed work for a year. Shemeka was great for X-rays and made sure any questions were answered prior to work starting. I appreciated that my dental hygienist Camille had a great sense of humor to put my nerves at ease to prep for anesthesia for fillings which I didn’t know where needed till that

I hate leaving bad reviews for clinicians - but my experience here was dreadful. Long review, but the tl;dr is shady billing, bad bedside manner, and awful communication. I had an implant placed by my oral surgeon and came here for a healing abutment and crown with Dr. O. If this is a service you need, avoid this practice at all costs. I came one day and dropped off paperwork. Dr. O entered the room, didn’t introduce herself or look at me, and says we don’t have the part, come back later. I was charged $120 for an oral exam later (I am still trying to get in touch with billing to void this claim). I can back two days later (turns out they had the part all along - or so I was told) for the scan. Dr. O’s bedside manner was awful. She never spoke to me or addressed me and just got to work.

I went to this place for regular cleanings and had mostly good experiences. Things went down a notch when they went from privately owned to corporate but it was still fine. But recently I had to get crowns replaced and the entire process was botched. I was told that I would be getting the new crowns at my next visit and turns out I had to get temps. I was not mentally prepared for this and was upset by the miscommunication. We moved forward with my temps with the plan for me to return in 3 weeks for the permanents. When I arrived to the next visit the permanent set did not match at all and were not consistent with the shade I had selected. I had to wait ANOTHER 3 weeks. Before the final visit I received a call saying that my permanent set was delayed. I would have to go on my international

The hospitality from EVERYONE!!! They made me feel welcomed, regardless of everything and they were willing to accommodate me and they made me feel comfortable! This was 3rd dentist office this year and I really enjoyed my experience and I am excited to come back to receive my treatment!!

Hands down the most unprofessional experience I have had with a Healthcare provider. I provided them with insurance information two days in advance, and confirmed with them my insurance when at the office. Waited over 45 minutes past my appointment time only to be told that they once again needed my insurance information after I asked how much longer it was going to be. The lady who I spoke with was rude and pushy, and tried to gaslight me into believing she had called me and emailed to say they didn't have my insurance information prior to my appointment (neither of which are true and shouldn't matter anyway just to get a cleaning...not to mention I gave them my insurance information once I arrived early for mt appointment). I've been coming here for over 10 years and will no longer be a