Good Shepherd Health and Rehabilitation Center

This is more of a request than a complaint. It is extremely difficult to reach the residents by phone. They only appear to have a few cordless phones, and if a resident is usibg the phone the caller hss to csll back multiple times to reach the resident. Is there a better option that the administration can explore?

Just dropped off a patient I drove all the way from Lexington & the staff was absolutely horrible to me. Out of the 5 employees, ONE guy was nice & helpful. All of the women on duty tonight should be fired. The patient was elderly & in a wheelchair. They didn't lift a finger to help us. I will be calling administration tomorrow

Good Shepherd is a welcoming nursing home with great staff. There is a warmth about the facility that you feel right at the door. The caregivers know all the residents and their story. Each resident is cared for at a personal level. The facility is well kept and beautiful. I would recommend all families to look into Good Shepherd.

Good Shepherd Health and Rehabilitation Center is exceptional! The facility is clean and welcoming, and the staff are compassionate and professional. The rehabilitation services are outstanding, and communication with the team is seamless. We're incredibly grateful for the excellent care provided. Highly recommend!

Good Shepherd is one of the best long term care facilities in the region, with top notch care and amenities as well as professional staff! With every visit, I always notice that the facilities are exceptionally clean and there’s not a pertinent odor that I’ve noticed at other nursing homes in the past also. Specifically, the administration has always been very accommodating with my volunteering needs as well! As a professional student who needs to acquire community service hours, I can rely on Good Shepherd to help me reach my goals in my educational pathway. Good Shepherd goes above and beyond to offer quality care for residents or cater to the specific needs of individuals within the community!