Giant Eagle Pharmacy

The Pharmacy from He(double hockey sticks) Dr. Sent RX to Giant Eagle. They kept it "on file" without filling it. Stopped and asked them to fill it. Was advised I could pick up the next day. Waited till day after and it still wasn't filled. Was told it was too early to fill and had to wait. When the time finally came to fill it their price was 5 (five) times that of Walgreens. Unreal. Highway and legalized robbery. Walgreens was $16.40, Giant Eagle was $65.42.

Well, I haven't had any issues with picking up prescriptions as of yet, but this is the third attempt I've made at trying to get a shingles shot. The first two times I was informed that I couldn't get one for whatever reason. At the time that I went it looked that they just didn't want to be bothered. This time I called. They said it was fine that I come down there. I went down there. The girl filled out the paperwork. Well I filled out the paperwork. The girl said have a seat she'd be right with me. I literally sat there for 50 minutes I went back to the window. Spoke with a different girl who was very nice and apologized and said if I wanted to wait it would only be 10 more minutes. I decided to wait and 20 minutes later I went back to the window decided to cancel and that one person loo

I would never recommend this pharmacy to anyone. I have had several experiences there - all bad. I went to pick up a Rx and was told it didn't exist. Went back later and it magically appeared. The gentleman who works there could not move slower if he tried. It appears as if he is making an effort to move as slowly as possible. Which explains why the line, both in-store and through the drive-up, takes an inordinately long time to move. The staff does not acknowledge your presence promptly and do not appear to care whether or not they help you or whether they have any interest in their job. It's as if they are doing you a favor by even acknowledging your presence. The worst pharmacy I have ever been to. Further, I often grocery shop in conjunction with picking up prescriptions, so I would al

Just met with Angelina, the pharmacy director (?), from the Giant Eagle pharmacy and was shocked at how horrible she is! Honestly, she is the worst pharmacist I have EVER encountered... And guess what? I used to teach good customer service. But I would have FIRED her if she was one of my students! Horrible customer service. Told the store manager about her insulting behavior, and am calling the Main Giant Eagle office, as well as University Hospitals to let them know how terrible I was treated. *"Do NOT use them.** They really don't care about you or your medicine. And they do NOT ask for an insurance card, and will charge you full price.... With no refund. Even if you show then an insurance card later! Thank you Angelina for how polite and nice you are! ______ I am a Google Star Revie

I had a terrible experience at the Giant Eagle pharmacy in Lakeshore. The manager, Angelina, was extremely rude and unhelpful. When I realized I had paid by mistake, she refused to assist me in fixing the problem. Even when I went back to try to resolve the issue, she was dismissive and uncooperative. I mentioned to her that I was considering taking my business elsewhere due to her poor service, and she nonchalantly replied, "it's okay, we are busy here anyway." This type of attitude is completely unacceptable and reflects poorly on the pharmacy as a whole. I urge the pharmacy corporate to take note of this review and address the behavior of their staff, particularly Angelina. Customer service should be a top priority, and it is clear that this pharmacy is lacking in that department. I w