Germantown Pediatrician

I called the office to inquire and they told me that my baby cannot be their patient because she needs to be vaccinated. Physicians should not refuse care solely because a patient is unvaccinated it is super unethical. Especially since they cannot overpower the decision of the parents regarding this. But it’s not a law. So as much as I understand that they have their own business guidelines. I have my own ethical ones and this is why I rate them 1 star.

Last year, I visited Maryland pediatrics medical center because my daughter was suffering from a sore throat. The doctor carefully diagnosed her condition and prescribed medication. As a result, my daughter recovered very well. The staff’s behavior was excellent—they were very kind, professional, and caring toward patients.

still a place i trust the most for my little one. someone always answers the phone promptly during business hours. the waiting area is always tidy and stocked with things for kids to see and do. thankfully, the tv is rarely on. the front desk staff is friendly, efficient, and informed. the nurses are great with little ones. the doctors take time and are always ready to get to the bottom of the issue - if there is one! my kiddo marches in there confidently more often than not.

Horrible doctor’s office. Booked annual well visit /physical for my 2 kids. Got there in time for my appointment and was told the appointments were cancelled because there was no insurance in file. Bear in mind, I’ve been self paying for my kids medical bills from the same doctors office and was there last week due to my son having a broken thumb and I self-paid. I guess this is what greed looks like as they are unable to charge insurance companies the exorbitant fees due to me self paying. Do better! Horrible customer service!

They close for lunch 12-1:30 they don’t even accept calls and even if you knock on the door they don’t answer! I was in Labcorp just 4 minutes away from them needed to get a copy of the doctor order because they didn’t send it electronically and went in person to knock the door even called the number that’s for FedEx and UPS just trying to get a human and no one answered! Had to waste 45 minutes to go home and drive back to give the lab the work order copy I got, all while my poor child is fasting and crying of hunger.