George Washington University Hospital

Overall a good experience. Hospital staff seemed competent and were friendly. Facility appeared clean, organized and appropriately concerned about patient safety. My only complaint is that I arrived at 7AM for a scheduled 9AM surgery. I was not however, taken to surgery until 11AM. While waiting for 4 hours, I was initially cared for by an attentive nurse, but after an hour or so was relocated to an area where no nurse introduced themselves. I had to ask for assistance, and received no updates on delays without asking.

I took a trip to the ER and was impressed by the level of care and attention I received. Dr. Johnson was particularly outstanding — caring, empathetic, and genuinely present throughout my visit. My wait time was minimal, and the nurse who gathered my initial information, Chelsey, was friendly and did a great job of calming my nerves. That said, a few nurses could benefit from working on their bedside manner. When one nurse, Eva, asked how I was doing and I returned the question, her response was “probably better than you right now.” That type of humor is not appropriate in a clinical setting, and I did not find it comforting. I would also recommend that nurses verbally communicate to patients before reaching across them to scan their wristband. During my visit, the nurse, Eva, reached ac

Neema is great! She is very thorough, professional and has wonderful bedside manner. She really listened to my needs and goals and tailored my sessions and treatment towards it. The facility overall is good. The front desk staff is helpful and friendly. The operations of the place is organized and there are many tools and equipment to add variety to the therapy exercises. I recommend this place

My visit to the GWU emergency room after my fall was reassuring. A broken kneecap and head gash that required 5 stitches ... ugh! But I was treated with respect and a high level of professionalism. I would never recommend anyone take a fall, but if you do, then get checked out by the best. Don't take any chances, especially if you're 70+ .

Professional, efficient, pleasant..each of the nurses, techs, doctors, security and others. The emergency room itself felt more like a busy office than your typical overstimulated body-count center. I sincerely add my name/experience to the banner that was posted on the wall…Happy Emergency Staff Week….andTHANK ALLOF YOU EVER SO MUCH!