Gentle Dental of Allentown

The dentist was great , the young man definitely knows what he's doing, removing my wisdom teeth and his assistant was good. The lady who checks you in was alright, but the dentist was quick and smooth. I'm definitely coming back. Good detailing with price and breakdowns. And they answer the phone quick and fast appointment .

Had my first consult here to get established as a new patient. Several of my coworkers of mine recommeded this practice and had nothing but positive things to say. As my situation was emergent I was ecstatic that they were able to get me in promptly! Everyone there was so kind, Joanne answered all my questions and was wonderful!!! They gave me a treatment plan which outlined expenses for future procedures which I appreciated for the purposes of budgeting, my visit was quick but thorough. Would give more than 5 ☆'s if I could!!!

I've had very good experiences at this dental office. Dr. Lo patiently explained my options when I was experiencing tooth pain and his staff directed me to an endodontist. Then when it came time for a crown, they were able to schedule me quickly and Dr. Lo did a great job finishing the procedure.

I had a dental implant done. I love this office. Dr Lo took the time to explain everything thoroughly. He put me completely at ease, was compassionate, knowledgeable, answered all of my questions, was as gentle as possible with the tooth extraction and made the process very patient friendly. Emily, his assistant, was kind, also reassuring and put me at ease, friendly and knowledgeable. Jen, the office manager, was wonderful explaining and checking my insurance coverage. Alexa, the dental hygienist, performed a dental cleaning.She was very friendly, gentle and educated me on my teeth. Everyone in this office in Allentown, is friendly and truly cares about their patients experience! I cannot say enough good things about my experiences here. I have already recommended this office to others.

Gentle Dental is truly a “PAIN”. If I could give a zero rating I would. Please avoid this place at all cost. I was given the insurance coverage cost and the out of pocket cost for a procedure, for which I paid at the time of the appointment. A few weeks after the procedure, I was notified that I had an outstanding balance. When I questioned the bill, the person I spoke to became rude and argumentative, so I ended the call. I called a few days later and spoke to the same person who was rude AGAIN. All I wanted was a clear understanding of why I was given one quote and then AFTER my original payment from insurance and myself, that there was still an outstanding balance. My insurance confirmed to me that they were paid the amount they billed. I feel like this was a “bait and switch” tactic th