Gaslamp Medical Center

I arrived exactly at 11a.m. for my work injury medical appointment. My work injury occurred more than 5 years ago and I needed a medical exam clearance for surgery. Approximately 45 minutes later after filling out paperwork I had my vitals taken and bloodwork drawn. Next I was sent into a room for an EKG which took just a few minutes. Tge assistant told me the MD would be in shortly. I waited in a chair for at least 30 minutes and tge lights automatically shut off. I asked what is going on it’s 12:40, I haven’t been seen by the MD and the lights went off. The MA said I was late and had a 9a.m appt. In NO WAY did I schedule a 09a.m. appointment when I live one hour away and I had a business phone appointment at 08 to work on a family members trust which I attended. I was not only lied to b

The level of professionalism was quite lacking, as I was made to wait for several hours without anyone attending to the reception. It was an exceedingly unpleasant experience.

Terrible clinic. They are far more concerned about insurance than they are about helping you with your medical condition. Avoid.

I was extremely disappointed with the lack of professionalism coming from this office. After suffering a cognitive injury, I came to this office to get the care that I desperately needed but was met with more stress. Please see my concerns below: Day of Initial Appt. 1. I'm not sure if this person is a nurse, but a woman wearing scrubs was taking down my personal information on a post-it note which visibly had others' information on there. I'm certain these are grounds for a violation of patient privacy and improper conduct of a medical facility. 2. The doctor came into the room without introducing himself and immediately began to touch my neck for any pain. It felt completely off, especially because I had never been seen by him before. The examination of my injury was also rushed. 3. T

I can't express how much I appreciate the help and experience I get at Gaslamp Medical Center. I called in for the first time for an urgent appointment for my friend's parents without knowing much about this clinic. The staff were super helpful, patient, kind and professional. The doctor is very nice, explains things well, and took care of our needs immediately in a very efficient and professional way. This is the best experience! Really made our day. Thank you. Five star is not enough. Thanks for everything.