Fry's Pharmacy

My wife gets her Rx filled her, and if it weren’t for the fact that I need a 24 hour pharmacy I would too. Everyone is nice, helpful, and will take the time to explain the medication (I once watched the pharmacist spend 15 minutes with an elderly patient to make sure he had all his questions answered, and she didn’t have to do that but decided it was the right thing to do.)

Called and asked if doctor sent prescription. They confirmed and told me it’d be an hour. I waited an hour and a half just to be sure as I needed to get back to the office. Brunette girl with a real bad attitude wearing a chin diaper barked, “I said an hour and a half.. it’ll be another 30 minutes.” at me. That’s.. two hours by my math. Do better.

Watch out. Fry's pharmacy has changed its pricing. They have dropped GoodRX & increased prices for the same drugs. The friendly, competent, well educated service is disappearing. And some of the pharmacists (one in particular) seems overwhelmed, overworked & is just miserable. She goes out of her way to give you the hard way to go: like instantly rejecting prescriptions without alerting you and lying about contacting the doctor's office; she gets irritated when asked questions, even simple one (seems like she just doesn't have the knowledge to answer them - scarry); and she charges the highest prices listed on the screen and lacks to acknowledge the lower prices & discounts available like Visory & Frys Single Care programs which are offered to replaced GoodRx - so ask about them. But if y

I was having trouble with my new Medicare Part D insurance, who wouldn't fill a prescription I've had for years for a chronic condition, due to some technicality on their side. Meanwhile I was running out. I made 1 call to this pharmacy, and ABBY went to bat for me, called the mailorder prescription house & got the Rx transferred here locally, and within 1.5 hours had my meds ready for pickup. Now I can fight with the insurance company without worrying about not having my medication. THANK YOU, ABBY, and to any other pharmacy staff involved!

Couldn't access appointment. Their system is not good. So I went to Safeway. Didn't have an appointment, but no one snapped at me to say, "Book your appointment online!" Yes, she snapped!! Rude person. Same happened to Hubby! He went to Walgreens.